Privacy Policy

The purpose of this page is to inform you on every aspect of our Privacy Policy with respect to our data gathering.

Whenever you visit the Castles Estate Agents website we want to assure you that we make every effort to respect your personal privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

Ownership of information

Castles Estate Agents is the sole owner of any information collected. We will not sell, share, or rent this information to others in ways different from that disclosed in this statement.

Use of cookies

We may use a cookie to record previously established interests and preferences (via data submitted to us) so as to enhance the experience whilst using our site. Because the cookie is on your hard drive, your privacy is in no way compromised.

You may deactivate cookies in your web browser, or reject the creation of a cookie depending on your personal preferences.

IP address information

Each time you access information we record what you access and the IP address you use to access the data. An IP address is a unique identifier given to you by your Internet provider when you connect to the Internet. This may differ each time you connect or be permanently assigned depending on your arrangements. We use these addresses to track your movements, analyse broad trends such a geographical location and by such improve our quality of service. IP addresses are not linked to personally identifiable information. We may from time to time share information gathered in this way with our partners. This information is not linked to any personal information that can identify any individual person.

Links to other external sites

This website may contain links to other sites. Castles Estate Agents cannot be held responsible for the privacy practices of other such sites. Please do not assume that other sites abide by our privacy standards.

Security of collected data

Castles Estate Agents takes every sensible precaution to protect the information we collect from our readers. Access to this information is protected both online and off-line.

At any point you may be removed from our database and stop receiving communications from ourselves. To do this please contact us.

Site and service updates

We may use information collected to periodically send our readers announcements and product updates via e-mail.

Notification of changes

Should our Privacy Policy change, we will take every reasonable step to ensure that these changes are brought to your attention by posting all such changes on our website for a reasonable period of time.

Terms & Conditions

1. Introduction

Use of this website (castles-estateagents.co.uk) and the services provided via it are conditional upon you accepting the following terms and conditions. Unless otherwise specified, your acceptance of this User Agreement shall be indicated by your use of and/or registration with castles-estateagents.co.uk that is provided by Castles and its suppliers.
These terms and conditions and our Privacy Policy, (together the “User Agreement”) form our entire agreement with you in respect of non-chargeable use of castles-estateagents.co.uk and supersede any prior agreement or arrangement with you in respect of castles-estateagents.co.uk. If a company name is inserted in your registration request, then the User Agreement shall be between us and that company and accordingly unless the context otherwise requires, references to "you" and "your" in this User Agreement shall also be to that company. The purchase of [goods/services] from us is subject to our Terms and Conditions of Purchase. If there are any updates to this User Agreement or to the Terms and Conditions of Purchase, we will bring this to your attention.

2. Availability of castles-estateagents.co.uk

We will endeavour to ensure that castles-estateagents.co.uk is available 24 hours per day without any interruptions. However, we reserve the right to make castles-estateagents.co.uk unavailable at any time or to restrict access to parts or all of castles-estateagents.co.uk without notice. castles-estateagents.co.uk is a general information service. We will endeavour not to make it misleading, but we cannot represent that the information accessible on or via castles-estateagents.co.uk is accurate, not-misleading, complete or up to date.

3. Use of castles-estateagents.co.uk

castles-estateagents.co.uk is designed for your personal, non-commercial use and you must not use it in any other way without our consent. Except as permitted under applicable law, you must not use, copy, translate, publish, licence or sell castles-estateagents.co.uk or any materials or information in castles-estateagents.co.uk or the structure, overall style and program code of castles-estateagents.co.uk without our consent.

4. Your contributions

You agree to only use castles-estateagents.co.uk for lawful purposes and that any information that you provide in connection with, or which forms part of, castles-estateagents.co.uk will be, as far as you are aware, true and accurate and will not infringe any copyright or trade mark, or any right of privacy, publicity or personality or any other right, whether registered or unregistered, of any other nature or any person, or be obscene or libellous or blasphemous or defamatory and you agree to indemnify us against all claims, proceedings, damages, liabilities and costs, including legal costs arising out of your breach of this term. We cannot make any assurances about the information or contribution made by any other user and you should exercise caution before acting or otherwise relying upon any information you obtain via castles-estateagents.co.uk.

5. Links

castles-estateagents.co.uk includes links to other internet sites. Without limiting what we say elsewhere, we make no representations or warranties about those sites or their content, nor that the links work.

6. Data protection

It is your responsibility to ensure that you give us an accurate and valid e-mail address and other contact details and tell us of any changes to them, however we cannot make any assurances about any other user you may meet using castles-estateagents.co.uk. We comply with all applicable Data Protection laws in the UK. For a description of how we use your personal data, please see our Privacy Policy.

7. Intellectual property

castles-estateagents.co.uk , its style and structure, and the materials and information on castles-estateagents.co.uk are protected by copyright and other intellectual property rights, and may not be used by you except as expressly provided in this User Agreement. The authors of the documents in castles-estateagents.co.uk assert their moral rights.

8. Our liability

Since a substantial part of castles-estateagents.co.uk is both free and available to all, it is a condition that your use of castles-estateagents.co.uk is at your own risk. We shall not be liable to you or in breach of this User Agreement for any delay or failure to perform any obligation if the delay or failure is due to a cause beyond our reasonable control including, without limitation, the blocking or restricting of information to and/or from our network.

Except as expressly provided in this User Agreement, we disclaim any further representations, warranties, conditions or other terms, express or implied, by statute, collaterally or otherwise, including but not limited to implied warranties, conditions or other terms of satisfactory quality, fitness for a particular purpose or reasonable care and skill.

Save as provided below, we disclaim all and will not be liable in contract, tort (including, without limitation, negligence) or otherwise arising in connection with this User Agreement or castles-estateagents.co.uk for: (i) consequential, indirect or special loss or damage; or (ii) any loss of goodwill or reputation; or (iii) any economic losses (including loss of revenues, profits, contracts, business or anticipated savings), in each case, even if we have been advised of the possibility of such loss or damage and howsoever incurred.

9. Small print

Either of us may terminate this User Agreement at any time. You may not transfer any of your rights or delegate any of your obligations under this User Agreement without our prior written consent. If we fail to enforce any provision of this User Agreement, that failure will not preclude us from enforcing either that provision (or any similar provision) on a later occasion. Nothing in this User Agreement shall confer on any third party any benefit or the right to enforce any term of the User Agreement. This User Agreement is governed by English law and any dispute connected with this agreement is subject to the exclusive jurisdiction of the English courts. Nothing in this User Agreement affects your statutory rights as a consumer.

10. Complaints

If you believe that your intellectual property or other rights are being infringed by castles-estateagents.co.uk, or if you are dissatisfied with castles-estateagents.co.uk or any aspect of our service, in the first instance please contact us by email or on (+44) (0) 20 8348 5515.