Testimonials

“I’m an old fashioned guy who always expects perfection! Having bought and sold through you, your professionalism is brilliant and approach friendly too. I will only ever use Castles again.”

Jeff Laurents – Vendor and Purchaser

“It was refreshing to meet an agent that was professional, friendly, honest and genuine. You were able to find the perfect property within a very tight timescale. We will certainly recommend you to all our friends.”

Louise, Peter and Kyia – Tenants

“As owners and landlords we have found it essential to use an agent that is knowledgeable and trustworthy. We have found no one better at this than Castles.”

Dr Sharma, Dr Mandeville and Amber – Vendors and Purchasers




We have just sold our flat through Castles Estate Agents in Crouch End. We were very happy with the whole process, from marketing the property right through to exchange of contract. Abraham Rawat generated a good number of enquiries quickly. His sales skills ensured we had four offers within two weeks. Abraham and his colleagues were always quick to respond to our calls and emails and were courteous, engaging, proactive and honest. They got things done quickly and always kept us informed. We highly recommend them.
Ruby Snape-Hodge Sales (as a Vendor)

I received a first class service from Abraham Rawat at Castles Estate Agents in Crouch End and would recommend him to others with properties to sell or buy.
Jo Simon Sales (as a Vendor)

Since appointing Abraham of Castles in Crouch End to sell our property, the service provided throughout the process has been seemless. His professionalism, ability to overcome obstacles and knowledge of the local market is second to none and in our experience sets him apart from the other agents in the area. We would not hesitate to use him again or recommend him to prospective buyers and sellers in the Crouch End catchment area.
David George - Sales (as a Vendor)
 
Hi Alex, I just wanted to say thank you for all your help in finding tenants for my property. You were prompt in advertising the property and arranging viewings, which resulted in finding tenants immediately. After our initial conversation, you kept in touch constantly keeping me informed at all times of your progress. Despite the poor state of the property you were confident that prospective tenants would see past the mess and dirt, and recognise its potential. This confidence helped to reassure me, and eased the stress of the likelihood that the property would remain vacant until such time that I was able to refurbish it. Your confidence was not unjustified, as you promptly found tenants who could indeed see the property's potential, and they immediately put down a deposit.
 
Your early judgement as to the calibre of people they were, was spot on. They have been extremely patient in allowing me to gradually restore the property to it's previous glory assisting in any way they could. I have visited the property several times now and it is finally unrecognisable from the terrible state that it was left in.
 
So a very big thank you to you, and although I hope it will be a good few years before I require your services again, I assure you that you will be my first port of call when I am in the need of new tenants.
Mary Frant - Landlord
 
Our Search for a new home lasted a year and during that time Castles were our main estate agent of choice as they simply seemed to have the nicest most desirable properties on their listings. After providing them with our wish list they showed us numerous properties which ticked the boxes we had in mind but due to our own personal circumstances we were unable to commit. However once we had sold both our properties Castles found us our dream home with the space and garden we had been looking for and in a fantastic location literally 2 minutes away from the hustle and bustle of Crouch End.
 
That's just the process, I must say the service Castles provided up until exchange and completion was faultless with many questions being answered and many problems being solved at the drop of a hat.
All in all Castles made the process of finding our dream home much easier. We had such a fixed view on what we were looking for in our n home and Castles helped us find it.
Lucia - (Sales as Purchaser)
 
I have been very happy with Castles, which been efficient and pleasant to deal with, in finding suitable tenants and helping to sort out all the matters that arose. Alex Philippou has always been quick to respond when needed, has the knowledge and contacts to help and has provided a friendly service
Judy - (Landlord)

The property was with several Estate Agents who promised much but never delivered. Mr Abraham Rawat from Castles took the sale of the property under his wing. He and his team with their vast and extensive knowledge put every effort and endeavour to market and sell the property. He came out of his way, screening and bringing genuine buyers to view the place. He took away all the stress from us securing a buyer. I would highly recommend him and his team and would like to thank them for all the hard work and effort.
Coutinho -  (Sales as Vendor)
 
We were extremely impressed by and very pleased with the service we received from Castles estate agents in Crouch End. First of all, they worked quickly, showing us a property which they thought would be suitable for us as soon as possible, which allowed us time to view it, re-view it and eventually make an offer in what became a competitive situation. They handled a competitive bid process sensitively and fairly, dealing with all parties in an open way, which really helped what could have become a difficult and stressful process proceed smoothly. At all stages during the subsequent purchase process we felt we could rely on them for sensible advice and assistance. They were available whenever we needed them. Their attention to the needs of their customers showed in small ways that left a positive impression - even putting a light on in our new home for us at our request when we were out of the country on the completion date! We thoroughly recommend them, thank them and would have no hesitation in using them again.
Elizabeth & Alex Blomfield - (Sales as Purchasers)
 
I recently place a property with Daniel Tagliarni from your Waltham Abbey branch which sold seamlessly. I would like praise the professional and considerate manor in which Daniel handled the sale of my deceased parents home.  Daniel kept me informed with accurate information in such a timely method that it took away so much stress. A very modest young man which I hope you value.
Karen Aspland - Sales (as a Vendor)
 
Abraham has been incredibly professional throughout our transaction. His eye on the big dynamics of any deal, combined with a mind for detail has been a real driver for us. He knows his local Market better than all other agents we have had dealings with in the past. He is a perfectionist and "short-cuts" are something he leaves to lesser agents. This means, he fills the buyer (and seller) with a lot of confidence around any transaction and ultimately he delivers. We were more than happy to let Abraham Market (successfully) our property once we'd bought and once again, he achieved fantastic results for us. Abraham led us to the perfect property upgrade for us in crouch end after 2yrs of getting nowhere. Our only regret is that we didn't meet him sooner than we did. Excellent agent.
The Boardmans - (Sales as Vendors and Purchasers)
 
Abraham and the other staff at Castles Crouch End were agents for both our purchase and the sale of our home. He was always efficient, friendly and prompt to respond to issues. He managed a complex situation involving unusual circumstances with style and grace.
Heidi' - (Sales as a Buyer)
 
We bought and sold our property in Crouch End via Castles. We felt that Abraham and Sandro provided a personal service for us and got to know us as individuals, and what we were looking for. Our property was under offer within about 8 days of going on the market. They really worked very hard to get us the house that we wanted and that we finally ended up buying. It was the best outcome for us all round, so many thanks to castles. x
Rosella  - (Sales as a Buyer)

I would just like to say Daniel was very helpful and confident during the sale of my property it was a very difficult time for us as it was not a easy sale but all the way through it Daniel kept us informed about the sale, and he has a very positive attitude, excellent, and very professional all through out the sale. Thanks again
Patricia Prior -  (Sales as a Vendor)

Abraham and the team were excellent. We did a lot of research and heard a lot of rumours about selling in Crouch End. We decided to believe the rumours about Castles and Abraham, we were not disappointed. Throughout the sale, Abraham had guided us through the risks, procedures and how we can get backup plans. I cant thank them enough for looking after us. If you want to sell or buy, go to Abraham, you wont be let down and you'll be looked after extremely well. In Crouch End especially, there is fierce competition between all the estate agents, which can play on the sellers/buyers minds. Castles did a great job of cutting through all the pressure and just getting the job done. I also think communication and regular updates are key to selling and buying. Again, Castles and Abraham keep you updated all the time and never let anything slip. True professionals, real people and no nonsense approaches.
Thanks
Baldip - (Sales as a Vendor)

 
Sandro is an extremely efficient and helpful estate agent who strives to give you the most smooth service. Buying a house couldn't have been easier and as stress free as it was!!
Mr Alexander (Sales as a Buyer)

 Abraham Rawat certainly changed my opinion of estate agents. Abraham was extremely helpful in finding the right property for me (not him!) after taking time out to listen and evaluate. He was totally objective on all the properties we viewed and eventually we found the right one. His knowledge of the north london property market is second to none and if it's an honest reliable service you're after, he's your man. I'm extremely happy in my new home and would recommend him to anyone looking to buy, sell or rent in the north london area, 10 out of 10 from me!
'jamie hinchliffe' Sales (as Purchaser)

Just wanted to say that the service Alex Philippou have provided to me as a landlord in the past nearly four years has been highly commendable. Due to my extremely busy schedule there is no other way I would have been able to manage my property and tenant without the reliable, fast and efficient service that I have continually received from your company in general and yourself in particular. Your accessibility and responsiveness are most appreciated. Please keep up the good work.
Dr Uloma Okwuosa (Landlord)

Castles were fantastic from start to finish. I sold my property in one weekend and the entire process was very easy. We also bought our new home via Castles. None of the estate agent clichés applied - Abraham was upfront and straightforward to deal with - a very different experience from all the other estate agents I've dealt with.
by 'Tami' Sales (as a Vendor and Purchaser)
 
My partner and I were hugely impressed with the service we received from Castles, Crouch End - in particular Abraham Rawat - who we bought our first property from in late 2012. From the beginning to end of the process Abraham has communicated clearly, responded to our multitude of questions, supported us on this process and generally made it a trouble-free and smooth experience. Abraham, Colin, Sandro and all the team at Castles are friendly, efficient, helpful and professional. We cannot recommend them highly enough. Huge thanks to all the team for helping us find our dream home.
'Rachel and Ben' - Sales (as Purchasers)

Castles recently dealt with the sale of our family home in Crouch End and a buy to let flat in Stroud Green. Abraham Rawat handled both of the sales. The service provided was excellent - Abraham was professional, knowledgeable and willing to go the extra mile (for example, spending over two hours at our property with one prospective buyer, on a Sunday afternoon). Castles worked hard to find the right buyers for both of our properties, and to ensure that the chains moved along and that the sales completed in good time. We would definitely recommend them to others
by 'Welby' – Sales (Vendor)

Dear Sandro,
Paul and I would like to say a HUGE THANK YOU, for  all you’ve done for us, as we bought our first home here in London. You made it such an easy and exciting journey, and we really appreciate all your help.
‘Please enjoy a wee tipple to help us celebrate’
Thanks again.
Emma and Paul Alexander (Sales as Buyers)

I have recently moved from Germany to the UK. Being an international student added all sorts of complications to the process of finding a flat for me and my girlfriend. Luckily Sandro at Castles went the extra mile for me and sorted out all problems. I felt very safe and received all the required information, there were no hidden costs, strange deals or anything like that. Sandro took the time to explain every detail of the process and was always very approachable. I am very grateful for the excellent and professional service provided by Castles and would recommend them to anyone. In short, if you are searching for an excellent estate agency, use Castles in Crouch End!
Review by Fabian - Lettings (as a Tenant)

The service I received from Castles upon purchasing my first property was impeccable. Abraham was extremely thorough in establishing my needs and managed to find me my ideal property (including arranging a viewing) within minutes! From that point on and throughout the entire buying process, I found Castles to be genuine, responsive and incredibly efficient.
Overall, Castles exhibit an outstanding example of customer service. I would certainly recommend you give them a try!
Amanda Zafiris - Sales (as a Buyer)

“I can't recommend Abraham at Castles highly enough. He was the key difference in ensuring my Crouch End house purchase went as smoothly as it could. He acted as a very fair and attentive broker between buyer and seller, and intervened with important advice and timely calls to push the process forward - while at all times being a gentleman. Abraham also knows Crouch End very well, which can be key to giving home buyers money-saving insights into local services and other professionals. His experience, problem-solving approach, and attention to detail makes him a credit to his profession.”
Michael W - Purchaser (Sales)

George, At last we have come to  the end of a long tortuous journey and all well that ends well. May I take this opportunity on behalf of my wife and myself to thank you and indeed Mahe foryou’re your assistance  throughout this long convoluted journey. Your professionalism and courtesy is worthy of note. In fact the reason we bought this particular property is that David my son, after viewing numerous alternative premises thought that you were the most honest agent he had met. From then on his judgement proven to be absolutely correct. The  apple never falls to far from the tree so to speak. Thank you  George and Mahe again for everything and I would like to say that we look forward to doing business with Castle Estate Agents in the future. Sarahs already talking about getting her own place. When the time come Castle’s will be our first port of call for both the purchase and the sale. Good luck to you and Mahee and indeed Castle’s and I wish you every success in the future. Good luck to you both.
James Farrell B. Sc.  (Lond) Cert. Cons Studies (QUB) MRICS
Principle Director, JCP Consulting Limited - Purchaser (Sales)

Hello Abraham, We have bought 3 properties in Crouch End from Castles.  Our contact is Abraham Rawat & his service is second to none.  His knowledge of the area is extensive & this makes the negotiations smooth & professional.  On the rentals side, Sandro, assisted by Colin, has been invaluable.  We do not hesitate to recommend Castles.
Sylvain Borsi - Sales (Purchaser)

I have previously rented my property though Castles in Crouch End and I was so happy with their service that I recently returned to them to rent my property again. Colin and Sandro make everything stress free and always go the extra mile to provide a personal and professional service. Colin always swiftly responds to phone calls and to any queries that I may have; all the team always make time for me when I pop into their office in Crouch End. They are incredibly friendly and personable.  The whole Castles team have a fantastic local knowledge and I trust them to ensure that the rental process is a smooth one. Thank you.
Sally Kemp - Lettings (as a Landlord)

People always say, that moving is stressful – but not if you have the right people helping you.
Throughout the process - Abraham gave me sound and straight-forward advice.
When there were moments of difficulty with the chain, he skilfully navigated them.
Throughout the process, he kept me informed of every small development and was really
clear in letting me know what I needed to do.
I’m now in my new house - which I love – and I’m incredibly grateful for the way in which
the whole deal was handled.
I would recommend Abraham to anyone who was thinking of selling or buying a house.
He was absolutely outstanding.  
Matthew Amroliwala – Purchaser (Sales)

All of the team at Castles in Crouch End played a part in the sale of our property. The staff went above and beyond the required level of service and set themselves apart from the rest of the many agents in our area. They were kind and considerate and offered advice where needed.  It was wonderful to deal with mature experienced staff who offered constructive feedback after each viewing without the need to chase. I will always recommend Castles to friends and family and I feel they deserved every penny of their commission. 10/10. Well done Castles (Abraham and Colin in particular) keep up the great work.
Serena Sutherland - Vendor (Sales)

“We have recently purchased a property in Crouch End with the assistance from Sandro Pappalardo who has been a real joy to deal with. The purchase due to unforeseen circumstances wasn't the easiest, however Sandro always maintain a positive and professional conduct, even when at times it looked impossible. He was very supportive and helpful before, during and after completion.”
Review by Lidia Harding - Purchaser (Sales)

“We had not sold a property for 29 years and therefore had only heard horror stories from other people. Abraham was amazing. He explained every detail and was always on hand to discuss our queries. We felt that we just had to sit back and relax as he did such a swift good job and is always such a gentleman, we really recommend him.”
Satisfied customer - Vendor (Sales)

I found both Abraham and Colin utterly professional, attentive and helpful at all times throughout the sale. Instructions and details were taken promptly and accurately, a buyer was secured quickly at the full asking price and the regular information flow via email, text and phone ensured I was fully up to date at all times throughout the transaction.
'Darren Arnold' 16/8/2012 Vendor (Sales)

“We are very happy with the polite, professional, quick and thorough service that Abraham gave us and all the extra help we got from him being first time buyers. We will be calling Abraham when we sell in the future!”
Emma Pigott – First Time Purchaser (Sales)

“Mahe, I have been meaning to write and thank you for such an excellent service you provided me with when you sold my property. You first came to value my property in the April of last year.  I had another agent value the property in addition to yourself and unfortunately chose to put my property on their books!  This was because the agent valued the property higher but after six months of time-wasters and low offers, no communication etc I rather angrily withdrew the property from their books. I then phoned yourself realising that your valuation was absolutely accurate and realistic for my particular type of property and asked you to sell the property which I should have done some six months earlier instead of wasting time with another agent who wasn't even in the area!  You telephoned me every week to give an update of progress, where it was being advertised and when you were showing clients the property, any feedback etc.  You were completely professional and provided an excellent service.  Everytime I left a message you returned the phone call and the most important of all, you got me a sale in a matter of 4-5 weeks!  You negotiated very hard for me to achieve the price I wanted which incidentally was the price you valued the property at in the first place!

You were 100% professional and you put a great deal of effort into seeing the sale through to the end.  Nothing was too much trouble for you, and you were extremely polite and understanding.  In fact if ever I buy a property in that region again or know of anyone interested in buying or selling a property I would recommend you without any doubt.

I would also like you to pass on my thanks and gratitude to your colleague George who was also as professional and helpful in the process.  And, you still both kept your sense of humour when I pushed you both to the limit!!! Once again, thank you for such an excellent service. 
Keeley West - Vendor (Sales)

“Dear Sandro, Thank you SO much for selling that flat - there were times, many times, when I wondered if it would ever sell in this market but you and your colleagues made it happen and I am ever so grateful to you for that.  Please feel free to use this testimonial on your marketing literature:
"A huge thank you to the whole team, but especially to the wonderful Sandro, for pulling out all the stops to secure a sale on a tough property in a tough market.  If anyone's looking for an estate agent to sell their property, they should look no further!"
Anwen John - Vendor (Sales)

Fantastic service from Abraham and all his team at Crouch End.
I couldn’t fault them at all. Extremely professional, friendly and helpful. Nothing was ever too much. Always gave me feedback and was always at the end of the phone when I needed questions answered.
Sue Moustafa -Sales (as a Vendor)

Dear Mr Edgar,
I am writing to you as I would like to express how happy we have been with the service we have received from your company. We have a maisonette in Waltham Abbey, which we placed with you for rental in March of this year. Daniel and Amber from your Waltham Abbey office were very professional and acted very promptly with any requests that we had. Daniel went out of his way to help when we had a slight gas leak and immediately sorted out this problem for us, with no fuss. They selected the tenants in compliance with our wishes and kept us informed at all times. Once the property had been let and it was passed to your lettings and management department I still received the same excellent service from Androulla and her colleagues. I feel we are very often quick to complain and do not give credit where it is due, but in my experience your staff are definitely a credit to you.
Alison Gaitero-Bond - Landlord